Contact Form

Your Questions, answered.

What is the guarantee?

Ritualise is backed by a 90-day money-back guarantee. Fascia changes gradually, so the guarantee is built around a full 90 days of daily use. If you complete your 90 days and are not satisfied, email us and our team will guide you through the refund. Please keep your empty pouches, as they are required to process it.

Where can I buy Ritualise?

Ritualise is available only through our official website. It is not sold on Amazon, and any listing there using our name is not from us. Orders ship from our warehouse within one business day, with free shipping on orders over £49.90.

When will my order ship, and how long will delivery take?

Orders are normally processed within 24–72 business hours. During holidays or periods of high demand, processing may take up to 10 business days. Once your order has shipped, you’ll receive a confirmation email containing your tracking number.

Estimated delivery times after processing are:

  • United Kingdom: 7–14 business days
  • United States: 7–14 business days
  • Canada and Europe: 10–14 business days
  • Australia and New Zealand: 10–21 business days
  • Mexico, Central America and South America: 15–30 business days

These timeframes are estimates and may be affected by customs inspections, local holidays, severe weather or other circumstances outside our control.

Please note that once a parcel has been dispatched and is in transit, we cannot cancel the order or issue a refund. If you experience a problem after receiving your order, please contact our customer support team for assistance.

My order hasn’t moved yet. Is this normal?

This can be normal. Tracking information is not always updated in real time, and the frequency of updates depends on the shipping carrier. Your parcel may still be moving through the delivery network even if its tracking status has not changed.

If your order has not yet shipped, it is most likely because an item is temporarily out of stock. We produce Ritualise in small batches to maintain quality, so short delays may occasionally occur. If your order is affected, you will receive an email after placing it, along with a discount code for your next order. Please also check your spam or junk folder.

If you are unsure about the status of your order, please email us and our team will be happy to assist you.

Do you still have questions ?

FAQ

What fascia is, what the research shows, how Ritualise works, and what to expect. If your question isn't covered here, email us and our team will reply within 24 hours.

How do refills work?

Every Ritualise order includes the possibility to add automatic monthly refills so that your supply is never interrupted. Your refill ships every 30 days at the same price as your first order. Depending on the weight of the order, a shipping charge of no more than $5 may apply.

We email you 24 hours before each refill is charged. You can skip, pause or cancel at any time through the Customer Portal or by emailing us on the contact page. Changes need to be made before your billing date, as refills ship within 24 hours of being charged.

What is the guarantee?

Ritualise is backed by a 90-day money-back guarantee. Fascia changes gradually, so the guarantee is built around a full 90 days of daily use. If you complete your 90 days and are not satisfied, email us and our team will guide you through the refund. Please keep your empty pouches, as they are required to process it.

Is Ritualise tested, and where is it made?

Every batch is independently tested by third party laboratories for identity, potency, heavy metals, microbial contamination and pesticide residues. A certificate of analysis for any batch is available on request.

Ritualise is made in with globally sourced ingredients, in an FDA-registered, cGMP-certified facility.

Where can I buy Ritualise?

Ritualise is available only through our official website. It is not sold on Amazon, and any listing there using our name is not from us. Orders ship from our warehouse within one business day, with free shipping on orders over £49.90.

Who is Ritualise?

Ritualise was founded on a single observation. Emerging research was showing fascia to be a part of many chronic pain and stiffness conditions, yet nothing had been formulated for it.

Ritualise was developed by working backwards from that research to identify what fascia needs and which ingredients have human studies behind them. It is now recommended by more than 400 clinicians, including physical therapists, chiropractors and physicians. Every study we reference is linked on our Science page, and every dose is on the label.

When will my order ship, and how long will delivery take?

Orders are normally processed within 24–72 business hours. During holidays or periods of high demand, processing may take up to 10 business days. Once your order has shipped, you’ll receive a confirmation email containing your tracking number.

Estimated delivery times after processing are:

  • United Kingdom: 7–14 business days
  • United States: 7–14 business days
  • Canada and Europe: 10–14 business days
  • Australia and New Zealand: 10–21 business days
  • Mexico, Central America and South America: 15–30 business days

These timeframes are estimates and may be affected by customs inspections, local holidays, severe weather or other circumstances outside our control.

Please note that once a parcel has been dispatched and is in transit, we cannot cancel the order or issue a refund. If you experience a problem after receiving your order, please contact our customer support team for assistance.

My order hasn’t moved yet. Is this normal?

This can be normal. Tracking information is not always updated in real time, and the frequency of updates depends on the shipping carrier. Your parcel may still be moving through the delivery network even if its tracking status has not changed.

If your order has not yet shipped, it is most likely because an item is temporarily out of stock. We produce Ritualise in small batches to maintain quality, so short delays may occasionally occur. If your order is affected, you will receive an email after placing it, along with a discount code for your next order. Please also check your spam or junk folder.

If you are unsure about the status of your order, please email us and our team will be happy to assist you.